How Sumitomo reduced the office lead times by 50%
Eric Goos – General Manager Plant Belgium at Hansen Industrial Transmissions N.V.
Sumitomo's QRM journey started in 2013, with the main objective of reducing the lead times in office processes. Subsequently, all workers were trained in QRM and a group of QRM champions were founded to serve as ambassadors for the rest of the company. Soon after, several Q-ROC's were formed in order to slash the lead times in the sales and engineering process of the highly customized gear boxes. Along the way, the company learned a great deal and many adaptations were made during their implementation of QRM.
The brand Sumitomo Drive Technologies is an established global designer, manufacturer and supplier of precision drives, standard drives, custom drive solutions and industrial gearboxes. With production locations in Markt Indersdorf (near Munich) and Edegem (near Antwerp), we serve the market with our 95 years of drive technology know-how.