QRM World Conference - Eindhoven 2018

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The biggest QRM event of 2018

On the 19th & 20th of June, the biggest QRM event of this year will take place at Van der Valk Hotel in Eindhoven, the Netherlands. An utmost interesting and extensive conference that is fundamental for (future) QRM companies. During this three-day gathering, the most recent developments concerning Quick Response Manufacturing (QRM) will be discussed. There will be interesting masterclasses, case studies, workshops, simulation games and plenty of opportunities to network. Special guest is Dr. Rajan Suri, Founder of the QRM strategy.

On Monday the 18th of June, Dr. Suri will provide a Quick Response Manufacturing masterclass specially for 'newcomers'. He will extensively explain how QRM helps drastically reduce lead times. Tickets for this masterclass are only available in combination with a conference visit (Tuesday and/or Wednesday).

The morning of Thursday the 21st of June has been specially reserved for a company visit of choice. Four QRM-minded companies have been carefully selected to give you the best insights of what QRM can do for your company. Please note that it is only possible to visit one company per person. All four company visits begin simultaneously.


Eindhoven is bursting with energy, and we are glad to share it with you. When you google innovation, it is no coincidence that the first images you find are light bulbs. Over 125 years ago, Philips brought light to Eindhoven. Nowadays, Eindhoven is a bustling city in transition, with a constant flow of new developments in the fields of creativity, innovation, technology, design and knowledge.

Discover the broad selection of hotspots, highlights, events and other activities to help you get to know the design capital of the Netherlands. Visit the city centre for some shopping and dining, wander through Eindhoven’s technological past and future at the Strijp-S site or explore one of the other exciting city districts. Discover Eindhoven’s vibe, both in popular hangouts and off the beaten track.

If you wish to read more on what Eindhoven has to offer during your visit, please visit www.thisiseindhoven.com .


A limited number of rooms have been reserved for the QRM World Conference attendees at the Van der Valk Hotel in Eindhoven. If you wish to stay at the hotel during the Conference, please mention the following reference code when booking to receive the special QRM World Conference room price of €80.00 per night : EIN-GF94311. Reservations can be made via reservations@eindhoven.valk.com

The hotel is easily accessible by car just off the A2 motorway. Approximately 15 minutes from Eindhoven Airport, 80 minutes from Schiphol Airport Amsterdam and 85 minutes from Zaventem Airport Brussels.

Van der Valk Hotel Eindhoven
Aalsterweg 322
5644 RL, Eindhoven
+31 40 211 60 33

      Meet, network and share knowledge

        During the conference, the focus will be on the following issues:

      Become a strong, competitive company in a globalizing economy

      Increase customer satisfaction


      Drastically reduce lead times


      Improve the quality of your products


      Successfully implement changes in your organization


      Lower the overall organizational costs


      Enable your organization to respond quicker to rapidly changing markets

      Develop your staff and increase their involvement and ownership


         QRM World Conference Eindhoven - 19th & 20th of June 2018

      Register now! Conference Schedule

      Our Sponsors:


      Monday, 18th of June 2018

      Pre-Conference Tutorial

      QRM Cases

      13:00 - 17:00

      Masterclass Rajan Suri

      A half day masterclass on: Quick Response Manufacturing (QRM). A Competitive Strategy for Low-Volume and Custom-Engineered Products.

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      Keynote Speakers

      09:35 - 10:35

      Scott Forest - RenewAire

      "New" facility on a "Mature" QRM foundation: Getting and keeping a time-based mindset and culture

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      10:50 - 11:35

      Saskia Laval - LavalBusiness

      What are we waiting for?
      Customers would be much happier if manufacturers could eliminate waiting.

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      11:35 - 12:20

      Allard Droste - Aldowa

      How does work become fun and effective again?
      In a very interactive manner Allard will take the audience into his world.

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      13:20 - 14:00 -  Track 1


      How to serve the medical device industry better thanks to QRM?
      After a severe downturn, Forecreu diversified into orthopedics based on their unique proprietary technology.

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      14:00 - 14:40 - Track 1


      How Sumitomo reduced the office lead times by 50%
      Sumitomo's QRM journey started in 2013, with the main objective of reducing the lead times in office processes.

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      15:10 - 15:50 - Track 1 

      Eugène Perma

      Nothing ever stops an order. From order to delivery through the distributional channel
      In order to provide their clients with shorter lead times, Eugène Perma.

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      15:50 - 16:30 - Track 1


      How QRM resulted in shorter lead times and improved our Total Cost of Ownership
      Provan is a Belgian metalworking subcontractor that has been successfully applying QRM since 2012.

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      13:20 -14:00 - Track 2


      How to build a leadership pipeline with QRM
      Michael will take you into the world of leadership & QRM and reveal how they have overcome their leadership..

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      14:00 -14:40 - Track 2


      QRM as a tool for creating a well organised structure
      This talk will explain how a new organizational structure with cells was implemented in a medium-sized company.

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      15:10 - 15:50 - Track 2             

      Esco Couplings 

      How we reduced our lead time by 75% in a high mix/low volume market
      Esco Couplings NV manufactures a large variety of customized couplings for different markets.

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      15:50 - 16:30 - Track 2          

      OJ Electronics 

      When Quick Response becomes a way of thinking
      OJ Electronics implemented its first Quick Response Manufacturing cell in 2014 as a "one stop shopping" QRM cell..

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      13:20 - 14:40 - Track 3   

      System Dynamics

      A practical approach to System Dynamics. Experience a practical approach to a core concept of Quick Response Manufacturing.

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      13:20 - 14:40 - Track 4

      How to implement QRM

      There are many company success stories about the results acheived due to the implementation of QRM. This makes it clear that QRM is a powerful strategy..

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      13:20 - 16:30 - Track 5

      Office Simulation Game 

      The Office Simulation Game is designed to demonstrate the difference between the typical functional office arrangement and a Quick Response Office Cell.

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      15:10 - 16:30 - Track 3

      How to attract interest in QRM

      When you start change within a company, it is essential that your co-workers are motivated in heading in this new this new direction.

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      QRM Cases

      15:10 - 16:30 - Track 4

      MCT by Rajan Suri

      Using MCT-Mapping to identify lead time reduction opportunities. Manufacturing Critical-path Time (MCT) is a precise time-based metric which highlights..

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      Organizing the Shop Floor in High-Variety/Low-Volume

      Scientific Track

      Tuesday, 19th of June 2018, 13:20 – 16:40 


      Shop floor organization is an important topic in manufacturing companies and gains substantial attention in Lean and QRM practice and in the Operations Management literature. Managers working in a high-variety/low-volume (HV/LV) context ask for short and reliable throughput times of their products. This asks for a good shop floor layout and cell design combined with an appropriate planning and control strategy. Good leadership of the HV/LV cells is needed to organize the workforce and improve continuously. Card-based systems can be helpful to control the flow of work at the shop floor and to support work organization. Next to this, operations managers have to understand the opportunities of new technology and its’ impact on job floor organization. This track covers all these topics and presents new insights from applied research.   

      The track is linked to the so-called EuroLean/QRM project which focuses on the needs for education of (future) operations managers in HV/LV. In this project, some important ideas were gained and elements developed for creating a Living Learning Community (LLC) for (future) operations managers and researchers in HV/LV. This LLC may serve the QRM community.

      13:20 - 13:50

      Key topics in HV/LV shop floor management - an introduction to the EuroLean/QRM project

      By Erlend Alfnes from the Department of Production and Quality Engineering at the Norwegian University of Science and Technology, Trondheim, Norway.

      More info soon 

      13:50 - 14:20

      Design of a POLCA Cellular System: linking FTMS thinking and Factory Physics Principles

      By Jannes Slomp from HAN University of Applied Sciences, the Netherlands.

      More info soon 

      14:20 - 14:40

      The role of leadership in the transitioning process towards autonomously functioning cells

      By Paul J. van Loon from Censor | For Change and Ken Soedira from the University of Tilburg, the Netherlands.

      More info soon 

      15:10 - 15:40

      Card-Based, Pull Control Strategies for a High Mix Manufacturing System

      By Oladipupo Olaitan from the Department of Production and Quality Engineering at  the Norwegian University of Science and Technology, Trondheim, Norway.
      More info soon

      15:40 - 16:10

      Human robot collaboration and operator guidance in flexible assembly

      By Gu van Rhijn from TNO Sustainable Productivity, The Netherlands.

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      16:10 - 16:40

      Elements of a Living Learning Community for Operations Managers and Researchers in HV/LV

      By Menno Herkes from HAN University of Applied Sciences, The Netherlands and Benjamin Buetfering from the University of Applied Sciences Osnabrueck, Germany.
      More info soon 

      Wednesday, 20th of June 2018

      Keynote Speakers

      09:20 - 10:00

      Florian Weigmann

      Industry 4.0 meets QRM - a perfect match for manufacturers
      Industry 4.0 is everywhere, but when it comes to cases of explicit use and benefits there are many vague..

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      10:00 - 11:00

      Niels Pflaeging - BetaCodex

      Complexitools: How to revitalize work and make entire organizations fit for a complex world – aligned with QRM principles and sooner than you think

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      15:40 - 16:20

      Paul J. van Loon - Censor

      Stop Down Management
      According to Paul, the modern, future-proof organization has to be a Quick Response Organization; more flexible and more adaptable than ever.

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      11:30 - 12:10 - Track 1           

      Deventer Profielen   

      How we managed to do the work in only 4 days a week
      Deventer Profielen started the implementation of QRM in 2014. Firstly, with a pilot in the customer-specific..

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      12:10 - 12:50 - Track 1                


      Reducing lead times in the cosmetics sector, with continuous manufacturing and irregular demand with small and large batches.

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      13:50 - 14:30 - Track 1            


      Developing autonomous teams: the key to their success with QRM
      In 2015, Niko started their QRM journey with just one cell in the Manual Assembly..

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      14:30 - 15:10 - Track 1             


      Working autonomously and the art of planning
      Bregil created flow and significantly reduced delivery times by working with autonomous teams.

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      11:30 - 12:10 - Track 2             


      Understanding ERP with MCT
      It should all have been so easy. An international project team, backing from the CEO and a predominance of waiting time on the MCT map.

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      12:10 - 12:50 - Track 2              

      Wagenbouw Hapert

      From 18 to 100 trailers per day due to Lean and QRM
      Hapert started implementing Lean Manufacturing approximately 15 years ago.        

      13:50 - 14:30 - Track 2                


      The Fette Speed System – The link between Company Strategy and QRM Production System
      The initial introduction of QRM at Fette in 2015, where a pilot cell has been..

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      14:30 - 15:10 - Track 2                


      How Alcon implemented QRM and restructured a Motorsport Engineering environment
      Learn about Alcon’s first steps in a journey that is already delivering a new..

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      11:30 - 12:50 - Track 3


      How to better manage capacity instead of stock. How POLCA can improve your shop floor management. POLCA is a powerful concept for managing..

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      11:30 - 12:50 - Track 4

      Organize for Complexity: An interactive thought clinic

      In this highly participative workshop, or “thought clinic”, Niels invites you to discuss and debate how any..

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      11:30 - 15:10 - Track 5

      FTMS Platinum Game 

      Creating a cellular organisation through the QRM-approach. Creating separate streams for job activities with different complexities and characteristics is..

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      13:50 - 15:10 - Track 3

      QRM & Finance 

      The usual financial thinking and reporting in companies is not sufficient within a QRM environment. Not only can it affect the sales by improper allocation of of..

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      QRM Cases

      13:50 - 15:10 - Track 4

      MCT by Rajan Suri

      Using MCT-Mapping to identify lead time reduction opportunities. Manufacturing Critical-path Time (MCT) is a precise time-based metric which highlights..

      Read more

      Thursday, 21st of June 2018

      Company Visits

      08:00 - 14:00

      Deventer Profielen

      Deventer Profielen started the implementation of QRM in 2014. Firstly, with a pilot in the customer-specific framework department..

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      08:30 - 13:30


      Bregil is a metalworking company that specializes in the production of tailor-made products for shop fittings such as displays and furniture.

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      08:30 - 13:30

      Fully booked - Wagenbouw Hapert

      Hapert started implementing Lean Manufacturing approximately 15 years ago. Over time, the increasing numbers and increasing product range..

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      08:30 - 13:30

      First Impression

      With the focus on rapid growth, we started to divide the company in to five teams in order to maintain speed in the processes and prevent..

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         QRM World Conference Eindhoven - 19th & 20th of June 2018

      Read more Register now! Conference Schedule

      Our Sponsors: