QRM World Conference - Eindhoven 2018
The biggest QRM event of 2018
On the 19th & 20th of June, the biggest QRM event of this year will take place at Van der Valk Hotel in Eindhoven, the Netherlands. An utmost interesting and extensive conference that is fundamental for (future) QRM companies. During this three-day gathering, the most recent developments concerning Quick Response Manufacturing (QRM) will be discussed. There will be interesting masterclasses, case studies, workshops, simulation games and plenty of opportunities to network. Special guest is Dr. Rajan Suri, Founder of the QRM strategy.
On Monday the 18th of June, Dr. Suri will provide a Quick Response Manufacturing masterclass specially for 'newcomers'. He will extensively explain how QRM helps drastically reduce lead times. Tickets for this masterclass are only available in combination with a conference visit (Tuesday and/or Wednesday).
The morning of Thursday the 21st of June has been specially reserved for a company visit of choice. Four QRM-minded companies have been carefully selected to give you the best insights of what QRM can do for your company. Please note that it is only possible to visit one company per person. All four company visits begin simultaneously.
Eindhoven is bursting with energy, and we are glad to share it with you. When you google innovation, it is no coincidence that the first images you find are light bulbs. Over 125 years ago, Philips brought light to Eindhoven. Nowadays, Eindhoven is a bustling city in transition, with a constant flow of new developments in the fields of creativity, innovation, technology, design and knowledge.
Discover the broad selection of hotspots, highlights, events and other activities to help you get to know the design capital of the Netherlands. Visit the city centre for some shopping and dining, wander through Eindhoven’s technological past and future at the Strijp-S site or explore one of the other exciting city districts. Discover Eindhoven’s vibe, both in popular hangouts and off the beaten track.
If you wish to read more on what Eindhoven has to offer during your visit, please visit www.thisiseindhoven.com .
A limited number of rooms have been reserved for the QRM World Conference attendees at the Van der Valk Hotel in Eindhoven. If you wish to stay at the hotel during the Conference, please mention the following reference code when booking to receive the special QRM World Conference room price of €80.00 per night : EIN-GF94311. Reservations can be made by sending an email to firstname.lastname@example.org
The hotel is easily accessible by car just off the A2 motorway. Approximately 15 minutes from Eindhoven Airport, 80 minutes from Schiphol Airport Amsterdam and 85 minutes from Zaventem Airport Brussels.
Van der Valk Hotel Eindhoven
5644 RL, Eindhoven
+31 40 211 60 33
Meet, network and share knowledge
During the conference, the focus will be on the following issues:
Become a strong, competitive company in a globalizing economy
Increase customer satisfaction
Drastically reduce lead times
Improve the quality of your products
Successfully implement changes in your organization
Lower the overall organizational costs
Enable your organization to respond quicker to rapidly changing markets
Develop your staff and increase their involvement and ownership
Monday, 18th of June 2018
13:00 - 17:00
Masterclass Rajan Suri
09:35 - 10:35
Scott Forest - RenewAire
It has been more than 15 years since RenewAire committed to QRM in their effort to achieve business excellence and set themselves apart from the competition.
10:50 - 11:35
Pascal Bos - JAZO
How can you ensure that your employees enjoy going to work? Everybody knows that this leads to higher productivity, better cooperation, less absenteeism, fewer accidents and ultimately more profitability. Pascal Bos tells how he transformed the organization into a place where people have PRET (FUN) daily.
11:35 - 12:20
Allard Droste - Aldowa
In a very interactive manner Allard will take the audience into his world, where employees become co-entrepreneurs again. He will discuss how to create an environment in which people gain back their strengths.
13:20 - 14:00 - Track 1
After a severe downturn, Forecreu diversified into orthopedics based on their unique proprietary technology. Despite the clear attractiveness of its technology, the company’s long lead times (up to 25 weeks) were hampering its growth.
14:00 - 14:40 - Track 1
Sumitomo's QRM journey started in 2013, with the main objective of reducing the lead times in office processes. Subsequently, all workers were trained in QRM and a group of QRM champions were founded to serve as ambassadors for the rest of the company.
15:10 - 15:50 - Track 1
In order to provide their clients with shorter lead times, Eugène Perma decided to engage in a company wide transformation. During their first pilot, the company reduced its lead time by 70%, from order to delivery.
15:50 - 16:30 - Track 1
Provan has been successfully applying QRM since 2012. They have experienced a lead time reduction of more than 80%, and seen an overall reduction in the Total Cost of Ownership for their clients thanks to their focus on time.
13:20 -14:00 - Track 2
Michael will take you into the world of leadership & QRM and reveal how they have overcome their leadership challenges by building a new leadership pipeline. During the implementation of QRM within Suselbeek's organization, Michael discovered that letting go of old leadership styles was one of the stumbling blocks.
14:00 -14:40 - Track 2
This talk will explain how a new organizational structure with cells was implemented in a medium-sized company. The main goal of the re-organization was to retain the advantages of a small company whilst avoiding the problems of uncontrolled costs that a bigger company may face.
15:10 - 15:50 - Track 2
Esco Couplings NV manufactures a large variety of customized couplings for different markets. In the past, the variety of products resulted in unpredictable delivery times and the commitments to the customer could only be met by extraordinary efforts.
15:50 - 16:30 - Track 2
OJ Electronics implemented its first Quick Response Manufacturing cell in 2014 as a "one stop shopping" QRM cell, focused on producing prototypes to support R&D. The focus on time was necessary to meet the Time to Market goals OJ has for new product introductions.
13:20 - 14:40 - Track 3
13:20 - 14:40 - Track 4
How to implement QRM
13:20 - 16:30 - Track 5
Office Simulation Game
15:10 - 16:30 - Track 3
How to attract interest in QRM
15:10 - 16:30 - Track 4
MCT by Rajan Suri
Organizing the Shop Floor in High-Variety/Low-Volume
Tuesday, 19th of June 2018, 13:20 – 16:40
Shop floor organization is an important topic within manufacturing companies and it receives substantial attention in Lean/QRM practice and in Operations Management literature. Managers working in a high-variety/low-volume (HV/LV) context, demand short and reliable product lead times. This asks for a good shop floor layout and cell design, combined with an appropriate planning and control strategy. Good leadership of the HV/LV cells is needed to organize the workforce and improve continuously. Card-based systems can be helpful to control the flow of work at the shop floor and to support work organization. Also, operational managers have to understand the opportunities of new technology and its impact on shop floor organization. This track covers all these topics and presents new insights from the applied research.
The track is linked to the so-called EuroLean/QRM project which focusses on the needs for education of (future) operational managers in HV/LV. In this project, some important ideas were thought up and elements developed for creating a Living Learning Community (LLC) for (future) operational managers and researchers in HV/LV. This LLC may serve the QRM community well.
13:20 - 13:50
Key topics in HV/LV shop floor management - an introduction to the EuroLean/QRM project
13:50 - 14:20
Design of a POLCA Cellular System: linking FTMS thinking and Factory Physics Principles
14:20 - 14:40
The role of leadership in the transitioning process towards autonomously functioning cells
By Paul J. van Loon from Censor | For Change and Ken Soedira from the University of Tilburg, the Netherlands.
15:10 - 15:40
Card-Based, Pull Control Strategies for a High Mix Manufacturing System
15:40 - 16:10
Human robot collaboration and operator guidance in flexible assembly
16:10 - 16:40
Elements of a Living Learning Community for Operations Managers and Researchers in HV/LV
Wednesday, 20th of June 2018
09:20 - 10:00
Industry 4.0 is everywhere, but when it comes to cases of explicit use and benefits there are many vague statements and promises. In the course of the presentation you will get insights how Industry 4.0 can be made tangible and executable for manufacturers when it meets QRM.
10:00 - 11:00
Niels Pflaeging - BetaCodex
In the domain of the complicated, pretty much any method will often suffice. Complicated problems can be solved with checklists, rules, processes, plans, milestones, machines and algorithms.
15:40 - 16:30
Paul J. van Loon - Censor
The modern, future-proof organization has to be a Quick Response Organization; more flexible and more adaptable than ever. Operating in a classic rake-structure will no longer get the job done. We must change course, organize differently, agile, in cells, with 'we-managers' that are able to connect people and 'shecision makers' who think along with people.
11:30 - 12:10 - Track 1
Deventer Profielen started the implementation of QRM in 2014. Firstly, with a pilot in the customer-specific framework department and later also in the extrusion department. The involvement of the people gave the implementation a boost and thus the results.
12:10 - 12:50 - Track 1
Nirvel produces both large lots for the massconsumption with low variability and small lots for personalized products. The implementation of a QRM cell in manufacturing and filling sections in a continuous manufacturing environment, resulted in a 30% reduction of lead times.
13:50 - 14:30 - Track 1
In 2015, Niko started their QRM journey with just one cell in the Manual Assembly department. Now QRM is spreading slowly but surely. Niko soon realized that a purely technical approach would yield insufficient results. The development of autonomous teams was the real key to unlocking success.
14:30 - 15:10 - Track 1
Bregil created flow and significantly reduced delivery times by working with autonomous teams. A shared sense of urgency started the improvement journey of the company. Visualizing the status and expressing the value of the employee's contribution turned out to be essential in their approach.
11:30 - 12:10 - Track 2
It should all have been so easy. An international project team, backing from the CEO and a predominance of waiting time on the MCT map. Yet three months later, despite the additional capacity of an extra shift, we had only succeeded in redistributing the white space and filling up the warehouse.
12:10 - 12:50 - Track 2
Wagenbouw HapertFrom 18 to 100 trailers per day due to Lean and QRM
Wagenbouw Hapert started implementing Lean Manufacturing approximately 15 years ago. Over time, the increasing numbers and increasing product range forced them into implementing QRM. A number of people have followed the QRM Alpha training and subsequently a Q-ROC was established.
13:50 - 14:30 - Track 2
The initial introduction of QRM at Fette in 2015, where a pilot cell has been launched, showed impressive results. Backed by this momentum, the company aimed to create a 'QRM spirit' throughout the organization.
14:30 - 15:10 - Track 2
Learn about Alcon’s first steps in a journey that is already delivering a new way of collaborating, to reduce lead times and improve ‘first time right’ results for complicated bespoke brake solutions. Alcon recognised the potential of QRM when MD Alistair Fergusson was lent a copy of Suri's first book by an employee.
11:30 - 12:50 - Track 3
11:30 - 12:50 - Track 4
Organize for Complexity: An interactive thought clinic
11:30 - 15:10 - Track 5
FTMS Platinum Game
13:50 - 15:10 - Track 3
QRM & Finance
13:50 - 15:10 - Track 4
MCT by Rajan Suri
Thursday, 21st of June 2018
08:00 - 13:00
08:15 - 12:45
08:30 - 12:30
08:15 - 12:45